Singapore Airlines

Singapore Airlines
IATA ICAO Callsign
SQ SIA SINGAPORE
Founded 1 May 1947 (1947-05-01) (as Malayan Airways)
Commenced operations 1 October 1972 (1972-10-01)
Hubs Singapore Changi Airport
Frequent-flyer program
Airport lounge SilverKris Lounge
The Private Room
KrisFlyer Gold Lounge
First Class Reception Lounge
Alliance Star Alliance
Subsidiaries Budget Aviation Holdings[1]
SilkAir
Singapore Airlines Cargo
Fleet size 107
Destinations 64
Company slogan A Great Way to Fly
Parent company Temasek Holdings (56%)
Headquarters Airline House
25 Airline Road
Singapore 819829
Singapore
Key people Goh Choon Phong (CEO)
Revenue Decrease S$15.228 billion(FY 2015/16)
Operating income Increase S$972.4 million (FY 2015/16)
Net income Increase S$804.4 million (FY 2015/16)
Employees 24,350 (FY 2015/16)
Website singaporeair.com

Singapore Airlines Limited (SIA; SGX: C6L) is the flag carrier of Singapore with its hub at Singapore Changi Airport. The airline uses the Singapore Girl as its central figure in its corporate branding.[2]

The Singapore Airlines group includes many airline-related subsidiaries. SIA Engineering Company handles maintenance, repair and overhaul (MRO) business across nine countries, with a portfolio of 27 joint ventures, including with Boeing and Rolls-Royce. Singapore Airlines Cargo operates SIA's freighter fleet and manages the cargo-hold capacity in SIA's passenger aircraft.[3] It has three subsidiaries: SilkAir operates regional flights to secondary cities, while Scoot and Tigerair operate as low-cost carriers.

Singapore Airlines was the launch customer for the Airbus A380, the world's largest passenger aircraft. It ranks amongst the top 15 carriers worldwide in terms of revenue passenger kilometers,[4] and is ranked 10th in the world for international passengers carried.[5] On 15 December 2010, Singapore Airlines was named by the International Air Transport Association as the second largest airline in the world by market capitalisation, worth 14 billion US dollars.[6]

History

Corporate affairs

Singapore Airlines is majority-owned by the Singapore government investment and holding company Temasek Holdings, which holds 56% of voting stock.[7]

The Singapore government, which holds a golden share via the Ministry of Finance, has regularly stressed its non-involvement in the management of the company, a point emphasised by Minister Mentor Lee Kuan Yew when he declared that the aviation hub status of Singapore Changi Airport will be defended, even at the cost of SIA.[8] However, he was personally involved in defusing tensions between the company and its pilots,[9] warned the airline to cut costs,[10] and made public his advice to the airline to divest from its subsidiary companies.[11]

Singapore Airlines is headquartered at Airline House, by Changi Airport in the Changi area of Singapore.[12]

Branding

Further information: Singapore Girl

Branding and publicity efforts have revolved primarily around flight crew,[13][14] in contrast to most other airlines, who tend to emphasise aircraft and services in general. In particular, the promotion of its female flight attendants known as Singapore Girls has been widely successful and is a common feature in most of the airline's advertisements and publications. Although a successful marketing image for the airline, the "Singapore Girl" emphasis has been criticised as portraying women as subservient to males.[15]

The Singapore Airlines logo is a bird, inspired by a silver kris,[16] which comes from the keris, a dagger from Southeast Asia prominently featured in the region's myth and folklore. The keris is central in Singapore Airline's branding, such as the SilverKris lounge and the KrisWorld entertainment system. The logo is featured on the tailfin and in the airline's collaterals, and has remained unchanged since Singapore Airlines' inception from the split of Malaysia–Singapore Airlines. The logotype and stripes underwent a minor tweak in 1987.[17] The livery had a recent change, which saw the "Singapore Airlines" logotype enlarged and moved towards the front and the "bird" logo on the tailfin enlarged, in a similar fashion to the livery variant used on the Airbus A380. However, the stripes and the "bird" remain the same.

Destinations

Singapore Airlines flies to 62 destinations in 32 countries on five continents.

Singapore Airlines flies to 62 destinations in 32 countries on five continents[18] from its primary hub in Singapore. It has a strong presence in the Southeast Asian region, which together with its subsidiary SilkAir, connects Singapore with more international destinations in the region than any other Southeast Asian airline.

The airline has a key role on the Kangaroo Route. It flew 11.0% of all international traffic into and out of Australia in the month ended March 2008.[19]

SIA has taken advantage of liberal bilateral aviation agreements between Singapore and Thailand, and with the United Arab Emirates, to offer more onward connections from Bangkok and Dubai respectively.

AirAsia, a low-cost airline based in Malaysia, accused Singapore Airlines of double standards, when it claimed that the Government of Singapore has attempted to keep it out of the Singapore market,[20] although there has been no official word that Singapore Airlines has objected to the entry of AirAsia. Singapore Airlines has, instead, welcomed[21][22] the liberation of the Singapore-Kuala Lumpur route which it dominated together with Malaysia Airlines[23] for over three decades,[24] accounting for about 85% of the over 200 flight frequencies then operated.[25] A highly lucrative route for LCCs due to its short distance and heavy traffic as the fourth-busiest in Asia,[26][27] bringing Singapore Airline's capacity share on the route down to about 46.7%, Malaysia Airlines' down to 25.3%, and increase to 17.3% to the three LCCs now permitted on the route, and the remainder shared by three other airlines as of 22 September 2008.[28] Singapore Airline's capacity share will drop further from 1 December 2008 when the route is opened up completely to liberalisation, when it announced plans to share its capacity with sister airline SilkAir.[29] Malaysia Airlines, the main opponent to liberalisation of the route[30] and deemed to be the party which stands to lose the most, will continue to codeshare with both Singapore Airlines and SilkAir on the route.[31]

On 14 October 2015, Singapore Airlines announced plans to resume the world's longest non-stop flight between Singapore and Newark – a 15,300 km (9,500 mi), 19-hour route that the airline had dropped in 2013.[32] According to the airline, the route would be accommodated after the acquiring of new Ultra Long Haul Airbus A350 aircraft in 2018.[33] A340-500 aircraft were formerly employed to serve this route until their retirement in 2013.[33]

Codeshare agreements

Boeing 747-400 at Singapore Changi Airport in Star Alliance livery while still maintaining its corporate logo on the tail

Singapore Airlines codeshares with the following airlines:[34]

Fleet

Boeing 777-300ER (9V-SWA), the first of the −300ER variant to be delivered on 23 November 2006, taking off from Zürich Airport. The next generation of cabin products for First, Business, and Economy class, will enter service onboard all Boeing 777-300ERs
An Airbus A380-800 at Zurich Airport in 2010
Subtle livery changes were made in 2007, specifically to accommodate the arrival of the A380. These included a larger company name and a larger Singaporean flag on the fuselage and a larger tailfin logo as seen on the 747 on the left

Singapore Airlines currently operates an all wide-body aircraft fleet of four aircraft families; Airbus A330, Airbus A350, Airbus A380 and Boeing 777, totalling 107 aircraft as of 31 October 2016.[35] In keeping with its policy of maintaining a modern fleet, it replaces its aircraft frequently.[36]

In-flight services

Cabins

Singapore Airlines offers five classes of service – suites, first class, business class, premium economy class, and economy class. Major upgrades to its cabin and in-flight service were announced on 17 October 2006,[37]constituting the first major overhaul in over eight years and costing the airline approximately S$570 million.[38] Initially planned for the Airbus A380-800's introduction into service in 2006, and subsequently on the Boeing 777-300ER, the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on 5 December 2006 between Singapore and Paris.[39][40]

On 9 July 2013, Singapore Airlines, in collaboration with two design firms, James Park Associates and DesignworksUSA, unveiled the next generation of cabin products for First, Business, and Economy class, which will enter service onboard new Boeing 777-300ERs and Airbus A350s. London was the first city served with the new product in September 2013.[41] The product was later extended to all Boeing 777-300ERs.[42]

Singapore Airlines Suites

Singapore Airlines Suites[43] is a class available only on the Airbus A380. The product was designed by French luxury yacht interior designer Jean-Jacques Coste and consists of separate compartments with walls and doors 1.5 m high. The leather seat, upholstered by Poltrona Frau of Italy, is 35 in (89 cm) wide (with armrests up and 23 in (58 cm) wide when armrests are down) and a 23 in (58 cm) LCD TV screen is mounted on the front wall. The 78 in (200 cm) bed is separate from the seat and folds out from the back wall, with several other components of the suite lowering to accommodate the mattress. Windows are built into the doors and blinds offer privacy. Suites located in the centre can form a double bed after the privacy blinds between them are retracted into special compartments between the beds and in the frame of the partition.

Boeing 777-300ER First Class

First class

Introduced on 9 July 2013, the "New" First Class is offered on refitted Boeing 777-300ERs. Features include a 24-inch in-flight entertainment screen with video-touch screen handsets, adjustable in-seat lighting, and passenger control unit, inside a fixed-shell cabin with an 35 in (89 cm) wide seat, foldable into an 80 in (203 cm) bed.[44]

The "Other" First Class is offered only on Boeing 777-300 and unrefitted Boeing 777-300ER aircraft. Designed by James Park Associates, it features a 35 in (89 cm) wide seat upholstered with leather and mahogany and a 23 in (58 cm) LCD screen. The seats fold out into a flat bed and are arranged in a 1-2-1 configuration.

Boeing 777-300ER Business Class

Business class

Business Class was formerly known as Raffles Class until 2006. The latest version of the Business Class, the "New" Business Class, was unveiled on 9 July 2013 and is available on refitted Boeing B777-300ERs and the Airbus A350. Features include power socket and ports all in one panel, stowage beside the seat, two new seating positions and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a 78 in (198.1 cm) length bed.[45]

Long Haul Business Class is available on Airbus A380 and unrefitted Boeing 777-300ER, as well as all but one Boeing 777-200ER aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring 30 in (76 cm) of seat width.[46] These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class.[47] The leather seats feature a 15.4 in (39.1 cm) diagonal screen size personal television, in-seat power supply and 2 USB ports.[48] The product was voted the world's best business class by Skytrax in 2011.

On eight Airbus A380 aircraft, the first of which entered service in October 2011, Singapore Airlines extended the business class cabin to run the entire length of the upper deck, compared to the original configuration which shares the upper deck between 16 rows of business class and 11 rows of economy at the rear.[49]

Medium and Short Haul Business Class is available on all Airbus A330-300, Boeing 777-300 and all but two Boeing 777-200 aircraft, configured in 2-2-2 layout and with iPod connectivity, only available in the A330. The Business Class seat is lie-flat at an 8-degree incline, featuring Krisworld on a 15.4 inch screen.[50][51]

SpaceBed seats have progressively phased out and is only available on one Boeing 777-200ER aircraft in a 2-2-2 configuration. The SpaceBed seats are 27 in (69 cm) wide and 72 in (183 cm) long and convert to an angled flat bed. They have a retractable 10.4 in (26.4 cm) personal television, and are being phased out in favour of New Business Class seats. Traditional Ultimo business class seats, which do not convert into beds, are offered on 2 Boeing 777-200 aircraft in a 2-3-2 configuration with an 8.4-inch screen.

Premium Economy class

On 9 August 2015, Singapore Airlines introduced an all-new premium economy class, to be installed on its Airbus A380, B777-300ER and Airbus A350-900 aircraft.[52] The product was first flown from Singapore to Sydney, Hong Kong and Auckland and has been progressively rolled out to other routes. Premium Economy seats have 38-inch pitch (compared to a 32-inch pitch in standard economy), at 18.5-19.5 inches wide with an 8-inch recline. They also feature a 13.3 inch high-definition touchscreen LCD monitor and a Book-the-Cook Service.

Economy class

Airbus A380-800 Economy Class

The latest redesign of the Economy Class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include increased legroom, slimmer seats, an adjustable headrest, and an 11.1-inch touch screen inflight entertainment system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to only be available exclusively onboard factory-fresh Boeing 777-300ER, but following customer feedback, Singapore Airlines announced it would refit all older 777-300ER aircraft with new cabin products as well.[45]

The previous generation Economy class seats on unrefitted Boeing 777-300ER, Airbus A380-800, and Airbus A330-300 are 19 in (48 cm) wide, have in-seat power and have a 10.6-inch personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards.[53] These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380.[54] Other features include an independent cup holder (separate from the fold-out table), a USB port, and a power socket, as well as an iPod port exclusively onboard the Airbus A330.

Singapore Airlines introduced a similar design onboard the Boeing 777 aircraft through their ongoing cabin retrofit program. The Boeing 777-300 was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009.[55] They are equipped with slightly smaller 9-inch screens (which are however larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs (except one) and B777-200s (except two).

Older economy class seats are available on two un-refitted Boeing 777-200s and one un-refitted Boeing 777-200ER. They have VGA 6.1-inch personal television screens with AVOD, footrests, adjustable headrests with side-flap "ears" and adjustable seat reclines. Baby bassinets are available at some bulkheads.[56] These older Economy Class seats with the Wisemen 3000 system were introduced with the Boeing 777-200ER in 1997, for use alongside the existing Economy Class seats with the non-AVOD KrisWorld (at that time onboard the airline's Boeing 747-400s and A340-300s, having been introduced in 1995) and the older-generation early 1990s seats without KrisWorld (at that time onboard the airline's A310-200s and A310-300s). The first few aircraft were delivered without AVOD, as of 2015, there are no more aircraft without AVOD. After the first Boeing 777-200ER was delivered on 5 May 1997, this Economy Class seat was installed in all subsequent aircraft deliveries (including newer -SP* series Boeing 747-400s), as well as in refitted existing Boeing 747-400s in late 1997 and early 1998.

An appetiser served in Business Class

Catering

Singapore Airlines offers a wide array of food options on each flight. Regional dishes are often served on their respective flights, such as the Kyo-Kaiseki, Shi Quan Shi Mei, and Shahi Thali meals available for first class passengers on flights to Japan, China and India, respectively.

SIA has also introduced a Popular Local Fare culinary programme offering local favourites to passengers in all classes flying from selected destinations.

They published a cookbook in 2010 titled, Above & Beyond: A Collection of Recipes from the Singapore Airlines Culinary Panel.[57][58][59]

Passengers in Suites, First and Business class may choose to use the "Book the Cook" service, where specific dishes may be selected in advance from a more extensive menu. Premium Economy class passengers may also choose to use the "Premium Economy Book the Cook". This service is only available on selected flights.[58]

KrisWorld

KrisWorld logo

KrisWorld is Singapore Airlines' in-flight entertainment system, introduced in 1997 on Boeing 747-400, Airbus A310-300, Airbus A340-300 and Boeing 777-200 aircraft.[60] KrisFlyer overhauled Singapore Airlines' in-flight experience with a new, cheaper entertainment solution that would supersede the very primitive Thales entertainment systems on offer at that time by Virgin Atlantic and the Emirates Google Doodle for its 5th anniversary.[61]

The original KrisWorld introduced 14 movies, 36 television programmes and 5 cartoons, as well as many Super Nintendo games, KrisFone and fax, text news and flight path in all classes. The original KrisWorld was subsequently upgraded to feature Wisemen 3000, an audio and video on-demand version of the KrisWorld system featuring exclusively in First and Raffles Class cabins, then progressively being introduced into Economy Class in 747 cabins and selected 777 cabins.[62]

In 2002, Singapore Airlines introduced a re-branding of the KrisWorld system. Named Enhanced KrisWorld, it featured additional movies, television programming, music and games, and was installed on Boeing 747-400 and selected Boeing 777-200 aircraft. Connexion by Boeing, an in-flight Internet service, was introduced in 2005. Live television streaming was proposed on Connexion, but this service was discontinued in December 2006. From October 2005, Singapore Airlines began offering complimentary language lessons by Berlitz.[63] and, starting December 2005, live text news feeds.[64]

In 2007, a new KrisWorld based on Red Hat Enterprise Linux was introduced, featuring a new interface, additional programming and audio and video on demand as standard. Widescreen personal video systems were installed in all cabins, including 23-inch LCD monitors in First Class, 15-inch monitors in Business Class, and 10.6-inch monitors in Economy Class.[65][66] The new KrisWorld is available on Airbus A330, Airbus A380 and Boeing 777-300ER. Features include:

A $400 million brand new KrisWorld entertainment system was unveiled in 2012. This comes from a major deal with Panasonic Avionics, who will provide the latest Panasonic eX3 systems. The eX3 system features larger screen with much higher resolution, wide touch screen controllers, new software, and, above all, in-flight connectivity. Singapore Airlines launched their in-flight connectivity in August 2012. Passengers are now able to make phone calls, send text messages and access the internet for a fee. The new eX3 systems are unveiled alongside the new cabin product, and is available on the Airbus A350-900 and refitted B777-300ER. In-flight connectivity is offered on the aforementioned two aircraft as well as select Airbus A380s.[67]

Frequent flyer program

Singapore Airlines' frequent flyer program, KrisFlyer, is divided into multiple tiers:[68][69]

Incidents and accidents

Singapore Airlines Boeing 747-400 9V-SPK involved in Singapore Airlines Flight 006

See also

References

  1. ↑ Anand Krishnamoorthy Anandkmoorthy (2016-05-17). "Singapore Air Forms New Company to Manage Two Budget Carriers". Bloomberg. Retrieved 2016-06-26.
  2. ↑ "Singapore Girl - You're a Great Way To Fly". Retrieved 24 April 2015.
  3. ↑ "SIA Engineering Company incorporates joint venture with Boeing". The Straits Times. 7 October 2015.
  4. ↑ "Data/Airline Economics Channel". Air Transport World. 2007. Archived from the original on 4 April 2010.
  5. ↑ "Airline Spotlight: Singapore Airlines". FlightNetwork. Retrieved 10 February 2015.
  6. ↑ Mutzabaugh, Ben (14 December 2010). "U.S., European airlines no longer world's biggest, IATA says". USA Today. Retrieved 16 May 2011.
  7. ↑ "Financial Results For Year Ended 31 Mar 2014" (PDF). Singapore Airlines. 2012. Retrieved 29 July 2014.
  8. ↑ "Singapore moves to defend air-hub status as no-frills rivalry heats up". USA Today. 7 April 2005. Retrieved 1 September 2007.
  9. ↑ "A lot more active". LittleSpeck.Com. 12 November 2006.
  10. ↑ "SIA could lag as challengers rise". The Taipei Times. 15 January 2004.
  11. ↑ "Singapore Airlines". Rehlat. 30 December 2005.
  12. ↑ "Airline Ground Positions Archived 4 February 2016 at the Wayback Machine.." Singapore Airlines. Retrieved on 11 July 2009. "SIA Airline House 25 Airline Road, S(819829)"
  13. ↑ Loizos Heracleous, Jochen Wirtz and Nitin Pangarkar (2006). Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines. McGraw-Hill. p. 217. ISBN 0-07-124964-8.
  14. ↑ Heracleous, Loizos (2009). Flying High in a Competitive Industry – Secrets of the World's Leading Airline. Singapore: McGraw-Hill. p. 256. ISBN 978-0-07-128196-6.
  15. ↑ Jan Dahinten (19 January 2007). "Singapore Girl faces makeover as airline looks to update image". The Scotsman. UK.
  16. ↑ Hickson, Ken (2015). Mr SIA Fly Past: Introducing the life and times of a legend. World Scientific. p. 26. ISBN 978-981-4596-44-2.
  17. ↑ "Mr SIA Fly Past: Introducing the life and times of a legend- Lim Chin Beng- who was instrumental in the creation of Singapore Airlines" (2015) by Ken Hickson; ISBN 978-981-4596-44-2. Chapter 4 Foreword
  18. ↑ "Where we fly". Retrieved 24 April 2015.
  19. ↑ Bitre.gov Archived 9 October 2009 at the Wayback Machine.
  20. ↑ Rochfort, Scott (25 January 2005). "AirAsia chief backs Qantas on LA route". Sydney Morning Herald. Retrieved 1 April 2008.
  21. ↑ Search – Global Edition – The New York Times Archived 27 October 2007 at the Wayback Machine.. International Herald Tribune (29 March 2009). Retrieved on 16 December 2010.
  22. ↑ Free Archived 16 December 2008 at the Wayback Machine.. Straitstimes.com. Retrieved on 16 December 2010. Archived 16 December 2008 at the Wayback Machine.
  23. ↑ Singapore-Malaysia route finally has some competition Archived 4 March 2016 at the Wayback Machine.. china.org.cn. Retrieved on 16 December 2010.
  24. ↑ Budget airlines break into Singapore-Kuala Lumpur route Earth Times News (1 February 2008). Retrieved on 16 December 2010.
  25. ↑ Malaysia's AirAsia covets Singapore-Kuala Lumpur route Archived 3 March 2016 at the Wayback Machine.. Taipei Times (9 December 2010). Retrieved on 16 December 2010.
  26. ↑ "Air shuttle service agreement between MAS, SIA out of Competition Act". IBT Times. Singapore. Retrieved 25 February 2011. Archived 24 July 2008 at the Wayback Machine.
  27. ↑ "AirAsia celebrates "People's Day" with the liberalisation of Kuala Lumpur-Singapore Route" (Press release). AirAsia. 1 February 2008. Retrieved 1 April 2008.
  28. ↑ Archived 15 July 2014 at the Wayback Machine.
  29. ↑ Breaking News Archived 4 May 2009 at the Wayback Machine.. Straitstimes.com (30 September 2008). Retrieved on 16 December 2010. Archived 4 May 2009 at the Wayback Machine.
  30. ↑ AFP: Malaysia Airlines "disappointed" over end of KL-Singapore monopoly Archived 7 June 2013 at the Wayback Machine.. Afp.google.com (25 October 2007). Retrieved on 16 December 2010.
  31. ↑ Online Stock Trading Investing Day Trading. TradingMarkets.com. Retrieved on 16 December 2010.
  32. ↑ Steve Strunsky (14 October 2015). "The longest non-stop flight in the world is returning to Newark". New Jersey On-Line LLC. Retrieved 14 October 2015.
  33. 1 2 "Airbus launches new Ultra-Long Range version of the A350-900". airbus. Retrieved 2016-05-16.
  34. ↑ "Profile on Singapore Airlines". CAPA. Centre for Aviation. Archived from the original on 2016-10-29. Retrieved 2016-10-29.
  35. ↑ "List of Aircraft on Singapore Register". Civil Aviation Authority of Singapore. 31 October 2016. Retrieved 31 October 2016.
  36. ↑ "Annual Report 07/08" (PDF). Retrieved 18 May 2008.
  37. ↑ "Singapore Airlines Unveils The World's Best Flying Experience". Singapore Airlines. 17 October 2006.
  38. ↑ Karamjit Kaur (1 January 2007). "SIA promises more luxury with new aircraft". Straits Times. Singapore.
  39. ↑ "World's Best Flying Experience Begins Tomorrow". Singapore Airlines. 4 December 2006.
  40. ↑ "SIA is ready at last to start flying the A380". Flight International. Retrieved 17 May 2011.
  41. ↑ "Singapore Airlines Unveils Next Generation of Cabin Products".
  42. ↑ "SIA To Invest US$325 Million To Fit Latest Cabin Products to B777-300ER". Singapore Airlines. Retrieved 9 May 2014.
  43. ↑ "Singapore Airlines Suites". Retrieved 24 April 2015.
  44. ↑ "New First Class".
  45. 1 2 "New Business Class".
  46. ↑ "Business Class". Singapore Airlines. Retrieved 31 December 2012.
  47. ↑ "Enter the 3 distinct worlds of the Singapore Airlines A380". Strait Times. Retrieved 31 December 2012.
  48. ↑ Singapore Airlines Redesigned Business Class Archived 4 February 2016 at the Wayback Machine., Singapore Airlines, Retrieved on 17 October 2006
  49. ↑ "Singapore's all-business class upper deck A380 for London, Zurich". Australian Business Traveller. Retrieved 31 December 2012.
  50. ↑ "Other Business Class (Medium & Short Haul)".
  51. ↑ "Long Haul Business Class". Retrieved 24 April 2015.
  52. ↑ "Singapore Airlines' first A350 XWB takes shape". airbus.com. Airbus S.A.S. 19 May 2015. Retrieved 31 May 2015.
  53. ↑ "Singapore Airlines Redesigned Economy Class". Singapore Airlines. Retrieved 20 July 2011.
  54. ↑ "Singapore Airlines to introduce Airbus A330 on Australian routes". PopSci.Com.Au. 23 January 2009. Retrieved 23 January 2009.
  55. ↑ "Singapore Airlines Launches B777 Cabin Renewal Programme". Retrieved 24 April 2015.
  56. ↑ "Economy Class Cabin – Singapore Airlines". Singapore Airlines. Retrieved 6 May 2007.
  57. ↑ "Foodie Gossip: The Culinary Mile High Club". Foodiegossip.blogspot.com. 21 September 2010. Retrieved 7 June 2011.
  58. 1 2 "Book the Cook". Singapore Airlines. Retrieved 19 November 2012.
  59. ↑ "Official Hullabalu Website". Retrieved 5 July 2015.
  60. ↑ "Singapore Airlines Launches World's First Inflight Entertainment System to Offer Both Audio and Video on Demand.". Business Wire. Retrieved 31 December 2012.
  61. ↑ "Fly Emirates 5th Anniversary Doodle on Google Doodles". Singapore Airlines.
  62. ↑ "Developing a competitive edge A Singapore Airlines case study". The Times 100. Retrieved 31 December 2012.
  63. ↑ Daniel Altman (14 October 2005). "Lessons in Flight around the World". International Herald Tribune.
  64. ↑ "Singapore Airlines Presents Live Text News And Expands Inflight Games Selection". Singapore Airlines. 12 December 2005.
  65. ↑ "Singapore Airlines New IFE System From Panasonic" (Press release). Singapore Airlines. 23 September 2006.
  66. ↑ Singapore Airlines Redesigned KrisWorld, Singapore Airlines, 17 October 2006
  67. ↑ "Singapore Airlines Introduces World's Most Advanced In-Flight Entertainment System" (Press release). Singapore Airlines. 9 July 2013.
  68. ↑ "Singapore Airlines' Frequent Flyer Programme". Retrieved 20 July 2011.
  69. ↑ "The PPS Club". Retrieved 20 July 2011.
  70. ↑ "SIA flight catches fire while making emergency landing in Singapore". Retrieved 2016-06-27.
  71. ↑ http://avherald.com/h?article=49a58209&opt=0[]

External links

This article is issued from Wikipedia - version of the 11/18/2016. The text is available under the Creative Commons Attribution/Share Alike but additional terms may apply for the media files.