ICT Group

For the Russian private equity firm, see ICT Group (Russia).
ICT Group, Inc.
Public
Traded as NASDAQ: ICTG
Industry Business process outsourcing
Founded 1983
Headquarters Newtown, Pennsylvania, United States
Number of locations
40 centers (2009)
Area served
Worldwide
Services Call centers
Revenue Increase US$453,621,000 (2007)
Decrease US$-$7,053,000 (2007)
Decrease US$-11,809,000 (2007)
Total assets Increase US$225,600,000 (2007)
Total equity Increase US$167,189,000
Number of employees
18,000 (2009)
Website ICTGroup.com
Footnotes / references
[1]

ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.

During the global financial crisis of 2008–2009, it began closing call centers in the United States and Canada, and reducing staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.[2][3]

On February 2, 2010, ICT was officially acquired by Sykes Enterprises, Inc., a Tampa-based company.

References


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