Carole Post

Carole Post
Born Carole Wallace Post
Bradenton, Florida
Education B.S., University of Florida; J.D., Seton Hall University
Occupation Executive Vice President, Chief Operating Officer, and Chief Strategy Officer of New York Law School; Former NYC CIO & Commissioner of NYC DoITT

Carole Post is an Executive Vice President at New York Law School and serves as the school's Chief Operating Officer and first Chief Strategy Officer. She was formerly the Commissioner of the New York City Department of Information Technology and Telecommunications (DoITT) and New York City's Chief Information Officer (CIO).[1][2] She was appointed by Mayor Michael R. Bloomberg on December 30, 2009 and assumed the official position on January 19, 2010.[2][3][4] She is the first woman to have held this office at the City of New York.[5] Post modernized New York City government practices and infrastructure to advance open government and improve services to the public.

Post resigned from DoITT to take position of Executive Vice President and Chief Strategy Officer at New York Law School in April 2012.[6]

Background

Carole Post is a native of Bradenton, Florida. She received a B.S. from the University of Florida and a law degree from Seton Hall University.[7] She is licensed to practice law in New York and Florida.

Career

Early career

After graduating from the University of Florida, Post joined Plan Services, Inc. in Tampa, Florida—a division of Dun and Bradstreet. She rose to a national representative position and thereafter was appointed as an executive director. Post remained at Plan Services, Inc. for five years.

Post left her corporate position to attend Seton Hall University Law School in Newark, New Jersey. Upon graduating, Post joined a private law firm in Palm Beach Gardens, Florida, becoming the first female member of the firm. She worked in the municipal law department where she represented local municipal governments in Palm Beach County.[8][9]

In 1999, one of her clients, the City of Palm Beach Gardens, hired her as Acting City Manager. In the position, Post oversaw all city operations.[10] It was in this position that Post first started to deal with matters involving information technology, particularly concerning the operational and technical issues related to the new millennium. She served in this capacity until mid-2000.

New York City Government

Department of Buildings

In late 2001, Post joined the City of New York, initially as a Deputy Director in the Enforcement Division at the New York City Department of Buildings. She spanned a number of roles at the Buildings Department, later serving as Executive Director of Strategic Planning.[11]

Mayor Bloomberg's Office of Operations

In 2006, Post was appointed Director of Agency Services in Mayor Michael Bloomberg's Office of Operations.[11] Early in her tenure, Post launched NYCStat, a website that provides NYC residents with access to key municipal reports and statistics.[12] Following the 2008 recession, Post led the creation of the NYCStat Stimulus Tracker, which catalogued stimulus funding data to allow NYC agencies and residents to analyze citywide expenses, performance, and job creation metrics.[13] Post also led the upgrade of NYC's 311 call center and 311 online service, as well as the NYC.gov website.[14]

During her tenure, Post also launched the Citywide Performance Reporting (CPR) system, a public dashboard of city agency performance.[12] Post also developed the Street Conditions Observation Unit (SCOUT), an initiative that directs city inspectors to survey every city street once per month to identify issues like potholes, damaged buildings, snow buildup, and illegal dumping.[15][16] In addition, she modernized the Mayor's Management Report,[17] the official public record of New York City agencies' annual performance in delivering services to the public.[18]

Department of Information Technology and Telecommunication (DoITT)

Post was appointed Chief Information Officer of New York City and Commissioner of the Department of Information Technology and Telecommunication (DoITT) in 2009.[19] Post unveiled a Technology Roadmap for 50 city agencies, 300,000 employees, 225,000 businesses, and 8.2 million residents on April 4, 2010.[20] She also coordinated the adoption of Mayor Bloomberg’s Open Data Law,[21][22] which required that data across all city agencies be made public and searchable.[23][24] Following the passage of the law in March 2012, Post managed the new system and worked to improve the accessibility, transparency, and accountability of city government.[19]

Post oversaw the design and rollout of the Citywide IT Infrastructure Services (CITIServ) program, a plan developed in March 2010 to consolidate IT systems of more than 40 agencies and 50 data centers across the city into one shared system.[25] The program was projected to save the city up to $100 million in data management costs over five years.[26] Post coordinated with IBM to manage the construction of a unified technology platform for city services.[27] On March 3, 2011, the first modern data center planned under the CITIServ program opened in Brooklyn.[28][29]

Post coordinated with the New York City Economic Development Corporation and private sector sponsors to host the NYC Big Apps competition.[30] The annual competition, inaugurated in 2009, challenges programmers and developers to use municipal data to build technology products that solve specific city problems.[19][31] Post and her department coordinated the collection of data across 40+ city agencies and distributed it to the public through web services that were synchronized with several other cities across the country.

Post managed DoITT participation in a public-private partnership with Microsoft and SelfHelp Community Services to create the “Virtual Senior Center.”[32] Launched on March 10, 2010, the center uses technology to provide home-bound senior citizens in NYC with better access to community services and less social isolation.[33][34]

In 2011, Post and her department coordinated with government officials in San Francisco and other cities to develop common data standards and enable private application developers to more effectively use city data to solve problems.[35] That same year, Post led negotiations for citywide licensing agreements with software vendors to consolidate dozens of contracts and improve the city’s negotiating power. The consolidation was projected to save the city up to $68 million over five years.[36]

In late 2011, Post launched a citywide program to reduce the broadband gap through targeted arrangements with cable franchisees. The initiative enabled the deployment of free wireless internet across 30 public parks, upgrades to internet service in community centers and libraries, and the installation of expanded fiber cable into commercial and industrial areas of the city.[37]

Post was named a “Top 50 Government CIO” by Information Week: Government magazine in March 2011.[38] She was also named “2011 New York State Public Sector CIO of the Year” at the 2011 New York State CIO Academy on April 6, 2011.[39]

Post coordinated a DoITT partnership with the NYC Department of Youth and Community Development and Time Warner Cable to create the Time Warner Cable Learning Lab at Harlem’s James Weldon Johnson Community Center. The lab, which opened in April 2012, provides free high-speed internet, upgraded computer technology, and e-learning programs for adults and children.[40]

New York Law School

Post joined New York Law School as Executive Vice President and Chief Strategy Officer on April 12, 2012.[14] Soon after joining NYLS, she worked with Dean Anthony Crowell and NYLS faculty on the creation of a new long-term Strategic Plan for the institution.[41][42][43] In December 2012, she was appointed to the NYLS Innovation Center Advisory Council.[44]

Public Speaking and Outreach

References

  1. New York City Names A New CIO, Information Week, January 4, 2010
  2. 1 2 Out With the Old Commissioners, In With the New New York Times Cityroom Blog, February 17, 2010.
  3. Press Release: Mayor Bloomberg Appoints Carole Wallace Post as Commissioner of the Department of Information Technology and Telecommunications
  4. Mayor Bloomberg taps aide Carole Wallace Post to be the city's next technology commissioner NY Daily News. December 30, 2009.
  5. New York City CIO Carole Post Named State's IT Official of the Year, Government Technology, April 6, 2011.
  6. New York City CIO Carole Post Resigns Governing Magazine, April 16, 2012.
  7. Mayor names Carole Wallace Post information technology commissioner, SiLive.com, December 30, 2009.
  8. Russo, Joseph P. (April 15, 1999). "Palm Beach Gardens City Council Resolution Approving a Forbearance Agreement Regarding Development Within the City of Palm Beach Gardens." (PDF). Palm Beach Gardens Watch. Retrieved June 22, 2016.
  9. Salisbury, Susan (August 13, 1999). "The Land Play". Palm Beach Daily Business Review. 45 (247). pp. A11–A17.
  10. Brogan, Joe (October 16, 1999). "Gardens Picks Interim City Manager". The Palm Beach Post. p. 1B.
  11. 1 2 "Speaker: Carole Post: Strata Summit 2011 - O'Reilly Conferences, September 20 - 21, 2011, New York, NY". conferences.oreilly.com. Retrieved 2016-06-22.
  12. 1 2 "Carole Wallace Post Named New York City's IT Commissioner". www.govtech.com. Retrieved 2016-06-22.
  13. "Show Us the Money". www.oracle.com. Retrieved 2016-06-22.
  14. 1 2 "New York City CIO Carole Post to Step Down". www.govtech.com. Retrieved 2016-06-02.
  15. "Snow and Tell: City Shows Off New Storm Response Gadgets". WNYC. Retrieved 2016-06-22.
  16. Saul, Michael Howard. "New York City Readies Revamped Snow Plan". WSJ. Retrieved 2016-06-22.
  17. "Speaker: Carole Post: Strata Summit 2011 - O'Reilly Conferences, September 20 - 21, 2011, New York, NY". conferences.oreilly.com. Retrieved 2016-06-22.
  18. "Operations - Mayor's Management Report (MMR)". www1.nyc.gov. Retrieved 2016-06-22.
  19. 1 2 3 "Now that open data is law in New York, meet Carole Post, the enforcer". Retrieved 2016-06-27.
  20. "New York City Tranforms Technology Infrastructure". Retrieved 2016-06-27.
  21. "Bloomberg signs NYC 'Open Data Policy' into law, plans web portal for 2018". Engadget. Retrieved 2016-06-27.
  22. "NYC.gov". www.nyc.gov. Retrieved 2016-06-27.
  23. "In New York, Landmark Open Data Legislation Will Soon Be Up for a Vote". TechPresident. Retrieved 2016-06-27.
  24. "Council votes today on law to liberate (most of) New York City's data". The New York World. 2012-02-29. Retrieved 2016-06-27.
  25. "NYC Orders Data Center Consolidation - InformationWeek". Retrieved 2016-06-27.
  26. "Next Up for Consolidation: New York City | Data Center Knowledge". 2010-03-02. Retrieved 2016-06-27.
  27. "IBM Gets Phase One of New York City Consolidation". www.govtech.com. Retrieved 2016-06-27.
  28. "NYC opens consolidated data center -- GCN". GCN. Retrieved 2016-06-27.
  29. "New NYC Government Data Center to Consolidate 40 Agencies Over Five Years - Web Host Industry Review". Retrieved 2016-06-27.
  30. "This is How They Do-ITT: Talking Tech with Commissioner Carole Post". Transportation Alternatives. Spring 2010. Retrieved June 27, 2016.
  31. "Solving Urban Challenges With Open Data". Retrieved 2016-06-27.
  32. "Virtual Senior Center Press Release | Selfhelp - The Source for Independent Living". www.selfhelp.net. Retrieved 2016-06-27.
  33. "Virtual Senior Centers Emphasize Computer Technology, Baby Boomers". AARP. Retrieved 2016-06-27.
  34. "Virtual Senior Center Connects Homebound Seniors to Community and Family". www.microsoft.com. Retrieved 2016-06-27.
  35. "Flood of government data fuels rise of city apps". The Daily Caller. Retrieved 2016-07-01.
  36. "New York City CIO Carole Post Named State's IT Official of the Year". www.govtech.com. Retrieved 2016-07-01.
  37. "StateTech Interview With New York City CIO Carole Post". 2012-01-23. Retrieved 2016-07-01.
  38. "The Government CIO 50: Vision, Influence, And Results - InformationWeek". Retrieved 2016-07-01.
  39. "New York City CIO Carole Post Named State's IT Official of the Year". www.govtech.com. Retrieved 2016-07-01.
  40. "TIME WARNER CABLE LEARNING LAB OPENS AT THE JAMES WELDON JOHNSON COMMUNITY CENTER IN HARLEM". www.timewarnercable.com. Retrieved 2016-07-01.
  41. "NYLS Strategic Plan, July 2013" (PDF). New York Law School. Retrieved July 8, 2016.
  42. "NYLSStrategicPLanProgressAndOutcomes". comms.nyls.edu. Retrieved 2016-07-08.
  43. "NYLS Strategic Plan Progress and Outcomes • 2015". comms.nyls.edu. Retrieved 2016-07-08.
  44. "Advisory Council - Innovation Center for Law and Technology". www.nyls.edu. Retrieved 2016-07-08.
  45. "#BetaNYC, NYC's open data, open gov, & civic tech community". Meetup. Retrieved 2016-07-08.
  46. "Broadcast: NYC Open Data: Carole Post W3C Webinar". W3C. Retrieved 2016-07-08.
  47. "Is Privacy Dead? Gavin Newsom Thinks So". www.govtech.com. Retrieved 2016-07-08.
  48. "Can "Open Data" Improve Democratic Governance?". Eventbrite. Retrieved 2016-07-08.
  49. "Real Politech Forum". City and State. Retrieved 2016-07-08.
  50. "Solving Urban Challenges With Open Data". Retrieved 2016-07-08.
  51. "Personal Democracy Forum 2012". personaldemocracy.com. Retrieved 2016-07-08.

External links

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